A Great Site For Snow Sport Lovers

Snow Shack

My family loves Snow Shack. While I don’t follow their sports, I recently shopped there for them and quickly learned why they love shopping here.

If you need it, use it, want it, or have seen it for snow sports, Snow Shack, sells it. The site says they are a "Ski, Snowboard and Snowsports Accessories" shop, but they are much more, carrying apparel to winter sports videos and DVDs. They have items for men, women, kids, and unisex stuff. and hundreds of name brand items.

Navigation

SnowShack is a large site but easy to navigate with good menus and a great search. The important information links are on the left side so you don’t have to search for information on shipping, returns or customer service.

The product descriptions are very detailed and helpful with a special feature to let shoppers enlarge photos to dsee the item’s details.

After checking out with a major credit card, you’ll receive a confirmation number followed by an email. A few days later, your shipping notification email will arrive, complete with tracking numbers.

When I Went To The SnowShack

My sons needed "wicked warm" gloves for ice fishing and other snow sports, and I wanted to buy my husband a few things. I did a lot of lookin because I wasn’t sure what to get exactly, but the descriptions and comparisons helped me a lot.

SnowShack sells high quality items that aren’t for casual snow bunnies.

If you refer five friends who order from SnowShack, you get FREE SHIPPING on your next order. Like their other functions, the referral process is easy with a point-and-click interface. SnowShack also sends special promotiosn and raffles to existing customer by email.

Shipping and Returns

Shipping is dependent on weight and method. SnowShack uses UPS and US Postal Service shipping as well as a number of expedited shipping options. They ship to Canada too. The only downside is you don’t learn actual shipping costs until you’re ready to checkout — like a computer store, the shipping is based on what you buy.

You can return any unused item for a refund minus shipping charges within 30 days. You may also exchange for something else. If you want an exchange quickly, you can order what you want and input the coupon code "EXCHANGEORDER". You will receive free shipping on that order and then you can send back the item you don’t want and get a refund. I like that a lot. I hate waiting for exchanges and yet don’t want to make a new order and pay double shipping. This is the first time I have seen this type of offer on a website and I shop on many, many sites.

The Bottom Line about SnowShack, Clicks and All

SnowShack is a great site with just a couple minor things that tick me off. I don’t like not knowing what my shipping charges are until I go through the checkout process. And I don’t like that they don’t have a toll free customer service number.

Aside from those two minor things, this site is great. They have so many items from fairly inexpensive to very expensive and so many brand names that I can’t imagine you would not be able to find what you were looking for if it pertained to snow sports on the site. Navigation is fairly straightforward, descriptions are very good, and prices seem to be competitive.

–P. Therre